Communicate with DG ECHO

Communication is essential at every stage of the action, so it is important to know how to manage the flow of information between the UN Agencies and ECHO.

At this regards, it is possible to distinguish two levels of communication:

Communication at field level: ECHO presence in the field is represented by the Field Experts, who are in charge of supporting and supervising the UN Agencies implementing the actions in the field.
Field Experts advise mostly on operational matters related to the day-to-day implementation of the action in the field. They cannot take any legal decision regarding the provisions established by the Delegation Agreement.

Communication at HQ level: All those matters which required ECHO's prior approval should be discussed with the relevant desk officer in Brussels.

In any case, the UN Agency will make sure that it informs ECHO every time it will face one of the following situations:

  • circumstances are likely to hamper or delay the implementation of the Action or the fulfilment of its contractual obligations;
  • it become aware of corrupt, fraudulent, collusive or coercive practice in breach of the Agreement.
  • external reports or other publications are issued in relation to the Action.

In particular, for all communications referred to the IMDA the UN Agencies shall follow the rules indicated in the Article 4 of the General Conditions and specified in the Guidelines.

References & useful links